In 2014, Tides hired its fourth CEO in four years. Founded in 1976, Tides’ legacy as a progressive provider of services and programming for philanthropists and nonprofits worldwide had fallen behind, ...

Ideo partner Michael Hendrix discusses how design thinking can be used as a superficial tool to make a company seem innovative–even when it’s not. Ideo as an institution has rarely responded to ...

In Design Thinking for the Greater Good (Columbia University Press), co-authors Liedtka, Randy Salzman and Daisy Azer share 10 stories of the struggles and successes in fields such as health care, ...

In recent years, more and more technology teams have opted to leverage design-thinking principles when building new software and tools. With a heavy emphasis on empathy and creativity, the multistep ...

The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

Are you a creative or inventive person? Or would you like to be? Would you like to harness your creativity to solve problems for your company or for society? Would you like to add design-driven ...

For many developers, QA automation engineers, and site reliability engineers participating in agile development teams, the delivery work starts by defining user stories and committing to complete them ...

Most universities aspire to produce job-ready graduates who can solve complex problems, work across cultures and adapt to change. Yet in many classrooms, students are rewarded for reproducing the ...