PHILADELPHIA (WPVI) -- The Action News Troubleshooters have fielded complaints about a popular laptop made by Apple. Some consumers say one of Apple's MacBooks is defective and the company is failing ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

These days we carry our phones with us everywhere on all our adventures through work and play and sometimes a slight trip or fumble can end in disaster and a cracked screen. If the worst should happen ...

For the past couple of months, a number of Surface Laptop 3 customers have been reporting the screens of their new devices were cracking, allegedly through no fault of their own. Microsoft has been ...

What just happened? Microsoft says it will be offering free repairs on Surface Laptop 3 devices that experience a strange phenomenon in which the screen cracks for no apparent reason. If your machine ...

This week, a friend visited me, and the screen of her iPhone is cracked so badly that it barely registers a touch. I saw her struggle to even take a photo, and realized she didn’t know the ...