About TCN, Inc. TCN is a global leader in cloud-based contact centre solutions for accounts receivable management (ARM), healthcare providers, enterprises, contact centres and BPOs. TCN's ...

Smartz Solutions: More than just a CCaaS platform. Does your contact centre technology drive results – or just drain your budget? Here’s a bigger question: if you wanted to leave your current ...

A Sydney call centre startup is being acquired by US global services platform Zendesk for a reported $100 million. The deal ...

Contact centre specialist Whistl looks at smart solutions that help you provide a best-in-class customer experience in challenging times “Challenging” is a word most businesses will relate to in 2023 ...

The UK’s longest-running contact centre solutions provider has implemented key leadership changes as the company continues to evolve following a record-breaking 2024.

Founded in 2006, Smartz Solutions is a leading provider of cloud-based, AI-driven contact centre platforms. With locations in South Africa, Mauritius (Head Office), North America, and Europe ...