The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

An employee in Hungary asked if having twins would impact his parental leave. A worker in Spain wondered whether the bonus of $20,000 euros she received would be taxed. Another employee asked what ...

If you thought individual customer engagement at scale, high conversion rates, gathering zero-party data, and standing out among the other advertising noise out there was just a dream, think again.

Chatbots use AI to simulate conversations, enhancing customer service efficiency. Oracle identifies two chatbot types: task-oriented and data-driven/predictive ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...