Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

Chatbots are services that mimic conversations with people in order to interact with your customers. Chatbots can be integrated with ecommerce platforms, allowing you to monetize your social media ...

You may have heard the famous answer to the question, “Why climb a mountain?” (“Because it is there.”) The same could be said about our desire to create programs that can communicate with us in a ...