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Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Alibaba Group Holding Limited (NYSE:BABA) stock rose on Thursday after the company announced the launch of a new artificial intelligence chatbot assistant. The Chinese e-commerce juggernaut integrated ...

Back in May 2024, I spoke at the Public Technology Institute (PTI) AI and Cyber Summit in Washington, D.C., and I was able to hear several excellent presentations from local governments around the ...

The Jalna district administration has introduced a dedicated WhatsApp chatbot to address various issues faced by farmers ab.

The study also highlights that 30% of AI chatbot applications share user data with third parties. This data is often shared for purposes such as targeted advertising or sale to data brokers.