Change management software can help your team with everything from learning new features to switching to a new platform to weather organizational restructuring — if you select the right tool, that is.

For many IT organizations, firefighting is a way of life to ensure service availability. This is because availability is constantly threatened by changes to the infrastructure that don’t conform to IT ...

Preemptive fixes for software changes are the holy grail for IT managers. But how do developers know what's going to break? Dave Rosenberg has more than 15 years of technology and marketing experience ...

From estimating risk to developing a backout plan to establishing a timeframe, effective change control requires diligent planning and execution. This ebook outlines the most important aspects of ...