Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

There are many features you can do with your phone dialer app, but one feature many people would like to have is being able to record incoming calls. Whether it's to keep recordings of meaningful ...

Truecaller is using AI to bring back call recording to its app. The feature is now available for premium users on iOS and Android. For the unaware, the company introduced the call recording feature on ...

Caller identity app Truecaller has introduced call recording on both iOS and Android. While restrictions on both operating systems prevent apps from recording calls natively, Truecaller is getting ...

That’s incredibly helpful — not to mention quite legal (see below). And it means you can capture all the details of a call, even if you’re a sloppy notetaker or you don’t have a pen handy. With ...

Apple’s release of iOS 18.1 introduces an innovative feature: the ability to record and transcribe phone calls directly on your iPhone. This innovation eliminates reliance on third-party apps, ...

Apple has transformed the way iPhone users manage their calls with the release of iOS 18.1. This update introduces seamless call recording and transcription features, empowering users to effortlessly ...

When you call someone or someone calls you, if the call has come from the other side, then you directly pick up the phone and start saying Hi Hello. If you have made the call, then also this process ...