Clearly Web 2.0 -- in the form of wikis, blogs, and other means of social networking -- is transforming the Internet into a truly interactive medium. What's unclear is how Web 2.0 -- with its ability ...

The acronym CRM, which stands for customer relationship management, is tossed around liberally, but it isn’t widely understood in a comprehensive way. CRM is often viewed primarily as data and ...

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Brooke Campbell loves to talk about both tech and business, so she made it a full-time job and works as a digital content manager for custom software development firm Entrance Consulting. When not ...

With nearly two decades of retail and project management experience, Brett Day can simplify traditional and Agile project management philosophies and methodologies and explain the features of project ...

You know that excitement when your company hires a new sales leader? We’ve all smelled the inevitable changes in the air when that person wants to challenge or rethink our way of doing business. The ...

Opinions expressed by Entrepreneur contributors are their own. Sales of software solutions are booming, and nowhere is that clearer than in the world of customer relationship management (CRM). Once ...

Michael Brzozowski will join DraftFCB New York in the newly created position of executive vice president and director of CRM. Brzozowski will lead the CRM practice in New York, while developing CRM ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.