In business, retaining customers is just as important, if not more so, than acquiring new ones. One highly effective strategy for fostering customer loyalty and ensuring repeat business is the ...

Customer loyalty feels more elusive than ever before—yet it’s never been so crucial for businesses. Across industries, companies are on a constant search for strategies that promote sustainability and ...

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

American Airlines announced the introduction of a new business loyalty program, dubbed AAdvantage Business. As part of the program, eligible companies and their travelers will earn AAdvantage miles ...

Frequent-flyer programs are becoming one of the most prized assets in aviation. Loyalty programs are now indispensable to some airlines, generating healthy profits in good times and blunting losses in ...

In 2023, Delta Air Lines became the first major US carrier to offer free in-flight Wi-Fi in partnership with T-Mobile. In ...

Beginning sometime this fall, the SkyBonus program will be renamed SkyMiles for Business. With the name change will come a simplification of the miles redemption process, said Shane Spyak, Delta's ...

Delta Air Lines, a major global airline based in Atlanta, Georgia, offers the SkyMiles® loyalty program. Through SkyMiles, members accumulate points with each flight and co-branded credit card ...

DUBLIN--(BUSINESS WIRE)--The "Nigeria Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail ...