A new investigation has revealed hundreds of Coinbase customer complaints around hacking and lost funds, drawing attention to the customer experience at crypto exchanges. Popular cryptocurrency ...

This isn’t the first time the firm has experienced a backlash over its customer service practices. Back in March, the New York Times published the story of a customer who lost over $100,000 on the ...

A recent tweet by crypto analyst Kaleo garnered hundreds of user comments on their unfavorable experiences with the exchange. This isn’t the first time the firm has experienced a backlash over its ...