A new study finds that chatbots are just as accurate and far more empathetic than doctors at answering basic patient questions. At some level, this isn't surprising. We've all faced a caregiver's back ...

The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

Dartmouth medical student Nsomma Alilonu and Professor Thomas Thesen test the interactive voice component on their AI Patient Actor app, which allows students to practice talking to a simulated ...

THE Ministry of Health is rolling out its Patient Advocates Programme nationwide, aiming to improve communication and overall patient experience in public ...