Generative artificial intelligence heavyweight OpenAI on Thursday previewed an AI agent that can carry out tasks on the web for users, as it seeks to enhance its chatbot amid intensifying competition.

AI agents have the potential to transform industries by automating tasks, personalizing interactions, and improving efficiency.

The company says the CUA’s reasoning technique, which they call an “inner monologue,” helps the model understand intermediate steps and adapt to unexpected input. Under the hood, CUA takes screenshots of web pages and uses a virtual mouse and keyboard to navigate.