Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow up ...

It’s estimated that more than half of all of U.S. teens are regularly using companion chatbots powered by large language ...

Scores can change monthly, but for now, this is the best AI chatbot for me.

Use escalation trigger words. Say “agent,” “representative,” “billing issue,” or “legal concern” — then stop talking so the system flags your request for a human. Keep responses short and direct. Long ...

Pew Research Center conducted this study to better understand teens’ use of social media, the internet and artificial intelligence (AI) chatbots. The Center conducted an online survey of 1,458 U.S.

The Pew Research Center released a study on Tuesday that shows how young people are using both social media and AI chatbots. Pew found that 97% of teens use the internet daily, with about 40% of ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.