Amazon Web Services experienced a 13-hour interruption to one system used by its customers in mid-December after engineers ...

Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food ...

Australian supermarket giant Woolworths tweaks its AI-powered assistant after users said it gave them the "ick".

Translation, questions, summaries: The Magenta AI Call Assistant brings AI into every phone call in real-time.

Amazon explains that the recent problem in the service was caused by human error and not by an AI system making decisions on ...

Olive has been around for years, but has recently become more sophisticated after the supermarket partnered with Google.

The fast-food chain is testing OpenAI-powered headsets that monitor staff interactions with customers.

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track ...

Technology companies are pushing to build artificial intelligence (AI) systems that can work or chat amongst themselves, without the need for humans. But AI agents now have their own social media site ...

Claude, Anthropic's AI chatbot, has sparked major selling of US tech stocks as its capabilities induce fear among investors ...

An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.